SEPHORA inside JCPenney (2024)

3.0

/18reviews

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Description

Are you searching out for aplace toacquire needed goods? You might choose SEPHORA inside JCPenney asone ofthe options. Here you can find cosmetics and perfumes. Shopping trip isone ofthe preferred pursuits for lots ofpersons which acts asan entertainment and gives specific enjoyment. Visiting SEPHORA inside JCPenney will help you find the wishful product and lift your spirits.

SEPHORA inside JCPenney (rating ofthe firm onour site— 3) islocated atUnited States, Pineville, NC28134, 11017 Carolina PlPkwy. You can visit the company’s site toexplore for more information:www.sephora.com. You can ask the matters byphone: (704) 543—4197.

Type: cosmetics and perfumes

Sale of goods: beauty salon supply stores

Phone number

(704)543-41...— show

Address

Pineville, NC 28134, 11017 Carolina Pl Pkwy

Leaflet |© MapTiler © OpenStreetMap contributors

Working hours: Sun
11:00AM—6:00PM
Mon
11:00AM—7:00PM
Tue
11:00AM—7:00PM
Wed
11:00AM—7:00PM
Thu
11:00AM—7:00PM
Fri
11:00AM—7:00PM
Sat
11:00AM—7:00PM

Official website: sephora.com

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Reviews about SEPHORA inside JCPenney

3.0

/ 18 reviews and13 ratings

Rating is formed based on customer reviews, ratings and telephone surveys.

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Jennifer A.
August 21, 2021, 11:06 pm
Rude employees.
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Haley A.
April 23, 2021, 12:59 am
I tried toreturn agift Igot for mybirthday last week and was told that itcould not bereturned asit was over the 60-day limit. Even though Ididn’t receive ituntil last week. They told methey could not help meout
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Rachel W.
March 27, 2021, 11:51 pm
Just close this Sephora down please
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Bri B.
March 2, 2021, 8:25 pm
I recently went shopping atthe Carolina place mall and decided tostop inSephora toget aquick foundation and contour cream. Yasmin greeted mewith asmile and was able tomatch mewithout testing (since COVID they cannot let you sample colors). She perfectly matched meto Huda beauty's foundation color. Ihave never had someone tomatch mycolor soperfectly just bylooking atthe bottle. This girl knows her stuff! Thanks Yasmin for helping meout! Iwill beback!
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Renee A.
January 30, 2020, 7:42 pm
If you want any type ofcustomer service from here, you better not show upin your work clothes. Iwork inhealthcare and stopped after work for some retail therapy. Nobody working inSephora would give mythe time ofday..even when Iasked about aproduct. Another lady came inafter medressed tothe nines and there were 2employees who were all about helpingher. You lost mymoney! Iwill bestrictly shopping Ulta from nowon.
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Mo D.
August 15, 2019, 3:33 am
Customer service was wack. The lady acted like she didn't want tohelp mefrom the jump. They didn't have what Iwanted but Iwas going tobuy some other items. Decided not togive her mysale. Never experienced this ata sephora before.
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Sharon H.
December 4, 2018, 7:59 pm
I wish they could ban the teenagers/kids that come inand make itdirty they steal everything ruining itfor good customers staff tries tokeep itclean
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Sarah W.
December 1, 2018, 7:09 am
Firstoff, Ionly visited Sephora inside JCP because Iwas given agift card that you can only use ATSephora inJCP. The store was disgusting. Point blank. Itwasn’t busy and apparently the two employees had time todiscuss work drama behind the counter instead ofcleaningup. Also, half the product isout ofstock sothat means that itlooks like atoddler ransacked every shelf. Ifyou’re shopping atthis store, you’re only 6miles from aREAL Sephora and Isuggest you just invest the gas andmiles tohave adecent shopping experience.… – show
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Diahna W.
June 26, 2018, 7:09 pm
Went looking for acolor match and specific product. Iwas able toget asample for mycomplexion and pointed inthe right direction for the product Iwas lookingfor. Very happy with the service.
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Nicole R.
May 30, 2018, 3:46 am
Worst Sephora experience ever!! Icalled toget inventory first time Iget hung upon, Ifigure must bean accident. Second time they tell methey have the item Iwant instock. Idrive topick itup tobe told they don’t have any and the lady who Ispoke with didn’t even check. Disappointed.
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Shameka J.
May 19, 2018, 8:54 pm
I was here today toget amakeover for mydaughter for her graduation pics and because Ididn't schedule anapt, they wouldn't helpus. Even though the store was empty. Never coming back here. Went toMerle Norman inCarolina Place and they seated her right away!
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Desiree M.
May 17, 2018, 3:31 am
They have some products that the south park Sephora doesn’t have. Easily schedule custom make overs online through jcpenny website. The only downside isthat this location always seems tobe lacking product instock and the displays tend tobe very messy. The product samples seem tobe dried out/empty. Inotice alot ofteens wander inso this probably does not help matters. Being arogue member I’ve had amake over with three different cast members. It’s also nice that they never pressure metobuy anything, but are helpful inrecommending items ifIask.… – show
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Liz D.
May 5, 2018, 8:12 pm
Waited for 15minutes for assistance before givingup.
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Shannon W.
March 16, 2018, 3:52 am
Do not shop here unless itis alast resort. Customer service islacking, serious lack ofstock even inthe items they carry. EVERYTHING ISDIRTY, SWATCHED, ORUSED. Itrust nothing here unless itis completely sealed. This isnot upto Sephora standards and should beshut down tomake some serious changes before someone gets aninfection.
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Jennie F.
January 20, 2018, 6:52 pm
I love this Sephora. They are always friendly, & willing tohelp you from everything from picking the right shade offoundation, ora good brow pencil. Ifthey are out ofstock onsomething, they help you find another product suited tofit your needs, ororder itforyou. Iorder the Sephora Play Box which comes with 5different items depending onyour beauty profile, & acard toredeem instore for 50extra beauty points. The Play Box only costs $10amonth. The box has really helped meexpand into other brands Imay not have paid much attention tootherwise. Love how everything isset upin the store soyou are able totest products before purchasing them. Have been shopping here for years, & will continue todoso!… – show
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Jennifer M.
October 18, 2017, 2:43 pm
Matthew that works atthe pineville location isawesome. Sohelpful & helped mefind everything ineeded! Hes great & very friendly
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Adrianne W.
May 14, 2017, 7:47 pm
Love this location. Although small and not equipped with the same stock asother full locations, the stafff isalways super helpful, informative and friendly. And they had the foundation shade Ineeded when itwas listed asout ofstock online! Love this place!
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Emil 2.
March 12, 2017, 9:27 pm
Very bad beople never nice topeople with eccent!
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Average rating- 3.0based on18 reviews and13 ratings

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SEPHORA inside JCPenney

FAQs

What happened to Sephora in JCPenney? ›

Sephora didn't renew its 15-year contract with JCPenney and moved its in-store shops to Kohl's, which has said it plans to put Sephora in all 1,100 of its stores. About 600 are open now. Target has been adding Ulta Beauty in-store shops to its stores.

View Details ›

What is the difference between Sephora and Sephora in JCPenney? ›

THE PARTNERSHIP

However, in contrast to its standalone stores of 4,400 square feet, Sephora inside J. C. Penney stores were to have a smaller footprint of about 1500 - 1800 square feet and to carry a limited selection (Karlin & Bodamer, 2006).

Can I return to Sephora after 60 days? ›

Items purchased on Sephora.com or Sephora items purchased on a third-party marketplace may not be returned by mail or in stores, and will not be refunded, more than 60 days after the purchase date.

Read The Full Story ›

Can I return at Sephora without a receipt? ›

@valeria2107 If the item is in your Purchase History, the store should be able to pull up your account and find the item in your Purchase History to process a return/exchange. For more information, I suggest contacting your local Sephora store directly.

Show Me More ›

Did Sephora used to be in JC Penneys? ›

In 2006, JCPenney forged a collaboration with Sephora, resulting in the establishment of Sephora outlets within select JCPenney stores. Sephora did not renew its contract in 2020, however, and has pulled out of JCPenney.

Explore More ›

Can I use my Sephora JCPenney gift card at Sephora? ›

Why did JCPenney decline? ›

JCPenney has struggled with financial issues for years, including declining sales and mounting debt. These financial issues made it difficult for the company to invest in its stores and compete with other retailers.